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How do I redeem my reward?

To redeem your reward for making on-time bill payments to New Leaf Energy, you will first need to log into your MyAccount portal. In that portal, you will need to click the "Your Rewards & Promotions" link located in the "Extras" section of the left-hand sidebar menu. Once there, you will be presented with the rewards options currently available to you.

Once selected, it will typically take 4-6 weeks for this reward to be sent to you. In the case of a bill credit reward, it typically takes 1-2 billing cycles for the reward to be applied to your account.

If you are eligible for a reward, but do not see the rewards choice offered to you in MyAccount, please call 1-888-389-4302 so that you can speak with a Customer Service Representative for assistance.

Want to speak to a customer care representative? Call us toll free at 1-888-389-4302